tag:blogger.com,1999:blog-34128264.post3686085504800540983..comments2024-03-25T12:55:40.911+00:00Comments on Caron's Musings: Good to see free NHS 111 number promotedAnonymoushttp://www.blogger.com/profile/04988201531739344840noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-34128264.post-84484912138677189052013-04-01T13:53:12.561+01:002013-04-01T13:53:12.561+01:00The Consumer Rights Directive will become law in 2...The Consumer Rights Directive will become law in 2013.<br /><br /> Where businesses use 084 and 087 numbers for customer service or complaints they will be required to change their number to the matching 034 or 037 number or to a new 01, 02, 030 or 033 number.<br /><br /> The requirement is that callers pay "no more than the basic rate".<br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-34128264.post-54730944930519024582013-03-20T00:47:04.578+00:002013-03-20T00:47:04.578+00:00Is that 4% figure for GPs using 0844 numbers, just...Is that 4% figure for GPs using 0844 numbers, just for Scotland? If so, you've been quite lucky.<br /><br />In the rest of the UK it's more like 15% despite a contractual ban on GPs using 0844 numbers, supposedly implemented almost three years ago (April 2010).Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-34128264.post-88087826194067280962013-03-20T00:46:11.935+00:002013-03-20T00:46:11.935+00:00Is that 4% figure for GPs using 0844 numbers, just...Is that 4% figure for GPs using 0844 numbers, just for Scotland? If so, you've been quite lucky.<br /><br />In the rest of the UK it's more like 15% despite a contractual ban on GPs using 0844 numbers, supposedly implemented almost three years ago (April 2010).Anonymousnoreply@blogger.com