Why do I bother carefully shredding everything that comes into this house with my name and address on it, or all my supermarket receipts, or anything that might give succour to an aspiring identity fraudster? What is the point when the Government goes and loses every bit of personal information I've ever entrusted to it?
If they don't know what's happened to the disc containing 25 million records, I don't understand how they can be so sure that the information has not fallen into the wrong hands.
Why was the transport of such sensitive data being done, firstly outside the confines of the Data Protection Act, at such a junior level?
How on earth did they manage to lose something which was being couriered, and what were they thinking sending another copy in the post, even if that were the one which did arrive? Why was the data not properly encrypted?
This Government has now shown itself to be incapable of transporting a computer disc which, by rights it shouldn't have been transporting anyway, from one end of the country to another.
Don't forget that these are the people who are wanting to put together an identity database which will contain even more sensitive and personal information. They clearly cannot be trusted to look after such confidential data properly.
I worked for several years in a Government Department under a draconian management culture where you were basically treated like children. That sort of controlling environment demotivates and exhausts. At the same time, HMRC is being made to cut something like a quarter of its workforce in the interests of efficiency. So, fewer demoralised employees are being forced to do more work for little financial reward or job satisfaction. Is it any wonder such mistakes are made?